From Activity to Efficiency: How Leaders Improve Performance

Agency leaders are under constant pressure to improve results. The default response is often to push for more activity. More calls. More messages. More submissions.

But activity is not the same as efficiency.

The Problem With Measuring Output Alone

Output metrics tell you what happened, not how it happened.

Two recruiters may deliver the same number of submissions. One may be working in flow, while the other is fighting friction at every step.

Without insight into workflow and timing, leaders cannot tell the difference.

Why Efficiency Matters More Than Ever

Efficiency determines:

• sustainability

• recruiter burnout risk

• consistency across teams

• scalability as agencies grow

Improving efficiency allows agencies to do more with the same team, not by pushing harder, but by removing friction.

How Ember Reveals Recruiter Efficiency

Ember surfaces performance patterns that ATS platforms do not provide, including:

• submissions and assignments per recruiter

• match review speed

• review volume and pacing

• fast submission behavior

These insights show how recruiters move through work and where support or process improvement matters most.

Leading With Insight Instead of Pressure

When leaders understand efficiency, they can:

• replicate best practices

• coach with precision

• support recruiters who are struggling

• protect top performers from burnout

This is how agencies improve performance sustainably.

Learn more by reaching out at emberhiring.com/contactus